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Withdrawal Limits by VIP Level
The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department.
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The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
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- The player retained the option to reopen the complaint in the future if they wished to resume communication.
By providing players with the tools they need, Caspero Casino cultivates an atmosphere of clarity and responsibility. These assets not only boost the gaming experience but also help maintain a wholesome relationship with gambling. Caspero Gambling stands out by highlighting responsible gambling, recognizing its role in ensuring player satisfaction alongside mental and financial health.
The player from Germany had requested a withdrawal prior to submitting their complaint. The player from Germany had been waiting for a withdrawal for less than two weeks. The player from Ireland had been waiting for a withdrawal for less than two weeks.
Any additional hold-ups may be down to your casino site operator, payment gateway, or an intermediary. This is because today’s online payment platforms have capacity for split-second money transactions. This signals that you’ll need to opt for a different means of payment that the real money casino accepts. Is this one of the best Bitcoin gambling sites when it comes to depositing and withdrawing? Skrill, Neteller and Zimpler are only a few instances of the payment services supported.
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